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KONE Elevator Call Mobile App

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KONE Elevator Call Mobile App

Call elevator with Amazon Alexa

You can call the elevator with your Amazon Alexa virtual assistant. You can link multiple Alexa devices with your KONE Elevator Call account.

Before this procedure: Make sure that you have:
  • Amazon Alexa-powered device
  • Amazon Alexa app on your smartphone
  • KONE Elevator call app on your smartphone with onboarding completed
For more information on Amazon Alexa and how to use it, go to: www.amazon.com/
  • 1.
    Open KONE Elevator Call.

Set up Alexa

  • 1.
    Open the Amazon Alexa app on your smartphone.
    • i
      Note: Your account credentials must use the same email address both in Amazon Alexa and KONE Elevator Call app.
  • 2.
    Search for KONE Elevator Call Skill.
  • 3.
    Install the Skill.
  • 4.
    Activate the Skill with your KONE Elevator Call credentials.
  • 5.
    Say the setup phrase to your Alexa device.
    For example, Alexa, call me an elevator.
    The setup phrase displays in the Skill.
    Alexa provides you with an activation code.
  • 6.
    Open KONE Elevator Call.
  • 7.
    Tap the Account icon in KONE Elevator Call.
  • 8.
    Under LOCATIONS, select the site you want to modify
  • 9.
    Under ELEVATOR SETTINGS, tap Alexa settings.
  • 10.
    Enter the activation code that you received from Alexa and tap Add device.
  • 11.
    Enter a name for the Alexa device, select the elevator to call and the source floor from where you typically travel.
  • 12.
    Tap the check mark icon to save.

Call elevator using Alexa

  • i
    Note: To prevent misuse, the number of repeated elevator calls is limited. If you exceed the limit, your elevator call will not be served and Alexa will not confirm the call.
  • 1.
    Say the setup phrase, for example, Alexa, call me an elevator.
    This is the KONE Elevator Call Skill phrase. It is visible in the Amazon Alexa app.
    Alexa confirms the call.

Modify Alexa settings

You can modify the following settings:
  • Device name
    This is the name by which the Alexa device is shown in KONE Elevator Call.
  • Elevator
    If your building has multiple elevators, this setting defines which elevator Alexa calls.
  • Floor
    This is the target floor where the elevator comes to pick you up.
  • 1.
    Open KONE elevator Call.
  • 2.
    Tap the Account icon in KONE Elevator Call.
  • 3.
    Under LOCATIONS, select the site you want to modify.
  • 4.
    Under ELEVATOR SETTINGS, tap Alexa settings.
  • 5.
    Tap the name of the Alexa that you want to modify.

Unlink Alexa

  • 1.
    Open KONE Elevator Call.
  • 2.
    Tap the Account icon in KONE Elevator Call.
  • 3.
    Under LOCATIONS, select the site you want to modify.
  • 4.
    Under ELEVATOR SETTINGS, tap Alexa settings.
  • 5.
    Tap the name of the Alexa that you want to unlink.
  • 6.
    Tap Remove device.
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