KONE Elevator Call has the following user types:
- Facility main users
Facility main users are invited to use the system by the building administrator. In residential building, the main user lives in the facility or the main user can be a landlord renting the facility, and live elsewhere. In offices or hotels, main users can be for example team assistants etc. Main users have the permission to manage elevator call features for the sub-users of their facilities. Facility main users manage their own sub-users using the KONE Flow mobile application.
Sub-users live/work in the building or use the elevators on the site. Sub-users are those who use the elevators continuously and they are invited to use the system by a facility main user.
- Managed users
Managed users are persons who use the elevators. For example, managed users can be office workers or occasional maintenance technicians and cleaning service providers who are invited to use the system by the building administrator.