KONE Flow Mobile App for Residential Flow

I have trouble calling elevator

Please make sure that your smartphone has internet connection and the elevator you are trying to call is added as a favorite elevator. You can test the internet connection by opening a website in your smartphone's browser.

To prevent misuse, the number of repeated elevator calls is limited. If you exceed the limit, try again after a few minutes.

If your building has two or more elevators behind the same entrance door, and the wrong elevator always comes to pick you up, or the elevator call fails systematically, contact your administrator. The administrator can enable the correct elevator to pick you up.

Please check Call elevator with KONE Flow for detailed information.

If the issue persists, please contact your administrator.

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KONE Flow Mobile App for Residential Flow

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KONE Flow Mobile App for Residential Flow

I have trouble calling elevator