Users

KONE Residential Flow has the following user types:

Main users
By default, main users are the owners of the facilities of the site. Typically the main user lives in the facility. The main user also can be a landlord renting the facility, and live elsewhere. Main users have the permission to manage the access and intercom features for the sub-users of their facilities. Main users manage the access of their own sub-users and visitors using the KONE Flow mobile application. Main users can add sub-users to their facilities.
Sub-users
Sub-users live in or use the facilities of the site, but do not own them. For example, sub-users are the family members of a main user, or tenants who rent facilities. Sub-users have continuous access to their facilities. Sub-users can add more sub-users to their facilities if given administrator rights.
Visitors
Visitors are persons needing temporary access to a site. Visitors can get access by making an intercom call to a KONE Residential Flow user or by using a temporary key code.
Managed users
Managed users are persons requiring occasional access to the site. For example, managed users can be maintenance technicians or cleaning service providers, that are not linked to any specific facility of a site.

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