KONE Flow Mobile App for Residential Flow

I have trouble opening door during an intercom call

Please check that your smartphone has internet connection. You can test the internet connection in your smartphone's browser. For detailed instruction, please refer to Open door for visitors during intercom call.

If the internet connection works fine on your smartphone but the issue persists, please contact your administrator.

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Note: Locked iOS devices require additional steps to open the KONE Flow video call. For more information, refer to Open door for visitors during intercom call.
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Note: If you have trouble opening the door during an audio call, you can close the call and open the door by calling back the intercom number within 1 minute.

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KONE Flow Mobile App for Residential Flow

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KONE Flow Mobile App for Residential Flow

I have trouble opening door during an intercom call