KONE Flow Mobile App for Residential Flow
- Front Page
- Tutorial Articles
-
FAQ
-
+ Residential Flow FAQ
- Residential Flow FAQ
- I have trouble installing KONE Flow app on my smartphone. What should I do?
- I cannot sign up to KONE Flow app
- I cannot sign into KONE Flow app
- I cannot reset my password for KONE Flow app account
- The link on my invitation email does not work. What should I do?
- I have trouble opening door with key tag
- I have trouble opening door with smartphone key
- I have trouble calling elevator
- I have trouble receiving video intercom calls on KONE Flow app
- I have trouble receiving an audio intercom call
- I have trouble opening door during an intercom call
- My access rights have changed. Why?
- How can I change my key settings and corresponding access rights?
- How do I create smartphone keys to other people in the same household?
- I have a visitor coming. How should I give him/her access rights?
- I have a new smartphone. How do I transfer my account to it?
- I encountered an error message or failure. What should I do?
- I’m renting out my apartment, what should I do?
- Do I have to have the KONE Flow app open in order to receive notifications such as incoming intercom calls?
- What does it mean to be a main user?
- What is the difference between main user, sub-user with administrator rights, and sub-user without administrator rights?
- I have trouble opening door with smartphone key and I have trouble receiving video intercom calls on KONE Flow app
- What personal data is collected when I use KONE Flow app?
- Can I disable KONE Flow app notification on Android?
-
+ Residential Flow FAQ
- Downloads & Materials
- Video tutorials
Sign up for KONE Flow
-
1.Ask your facility manager or main user to add you to a KONE Residential Flow facility.
After you have been added to a facility, the system sends you an invitation email. -
2.Open the invitation email with the email account you provided.
-
iNote: Check your spam folder if the email is not in your inbox.
-
3.Open the activation link to create a password.
-
4.Read the privacy document, terms, and conditions, and tick the checkbox to accept.
-
5.Log in to KONE Flow with your account.