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    KONE Flow Mobile App for Residential Flow

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    KONE Flow Mobile App for Residential Flow

    Manage smartphone keys, key tags and key codes

    Before you can use a smartphone key or key tag, make sure that you have registered it into the system.

    For more information, refer to Register new smartphone or replace old smartphone.

    • i
      Note: Always keep your mechanical key with you as a backup. KONE Flow does not replace your mechanical key.

    Add or remove smartphone keys

    • 1.
      Open KONE Flow.
    • 2.
      Tap Users.
    • 3.
      Tap your own account indicated with (Me).
    • 4.
      Enable or disable the toggle switch for Smartphone key.

    Add or remove key tags

    • 1.
      Open KONE Flow.
    • 2.
      Tap Users.
    • 3.
      Tap the user for who you want to add or remove key tags.
    • 4.
      Tap + Key tag to add a key tag.
    • 5.
      Fill in the serial number of the key tag.
      You can also scan the QR code printed on the key tag. Optionally, you can add a name for the key tag, this may be helpful if you have multiple key tags.
    • 6.
      Tap the check mark icon to activate.
    • 7.
      Tap Remove to remove a key tag from use.
      You can assign removed key tags, for example, to any other users you have created.
    • 8.
      Confirm removal.

    Add or remove key codes

    • 1.
      Open KONE Flow.
    • 2.
      Tap Users.
    • 3.
      Tap the user for who you want to add or remove a key code.
    • 4.
      Enable the toggle switch for Key Code.
    • 5.
      Set the start and end date for the key code validity.
      • i
        Note: The maximum validity for key codes is 14 days.
    • 6.
      Tap the check mark icon to save.
      • i
        Note: The key code is generated after you tap Save.
    • 7.
      To see the key code, tap the user again.
      The key code displays.
    • 8.
      Share the key code by tapping Share.
    • 9.
      Disable the toggle switch for Key Code and tap Save to remove the key code.
      • i
        Note: The key code automatically expires on the set end date. To continue using key codes, you need to remove the expired key code and generate a new one.
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