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    KONE Flow Mobile App for Residential Flow

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    KONE Flow Mobile App for Residential Flow

    Call elevator with Amazon Alexa

    You can call the elevator with your Amazon Alexa virtual assistant. You can link multiple Alexa devices with your KONE Flow account.

    Before this procedure: Make sure that you have:
    • Amazon Alexa powered device
    • Amazon Alexa app on your smartphone
    • KONE Flow app on your smartphone with onboarding completed

    For more information on Amazon Alexa and how to use it, go to: www.amazon.com

    Set up Alexa

    • 1.
      Open the Amazon Alexa app on your smartphone.
    • 2.
      Search for KONE Elevator Call Skill.
    • 3.
      Install the Skill.
    • 4.
      Activate the Skill with your KONE Flow credentials.
    • 5.
      Say the setup phrase to your Alexa device.
      For example, Alexa, call me an elevator.
      The setup phrase displays in the Skill.
      Alexa provides you with an activation code.
    • 6.
      Open KONE Flow.
    • 7.
      Tap MENU -> MY BUILDING -> Alexa setting.
    • 8.
      Tap NEW ALEXA DEVICE.
    • 9.
      Enter your name and the activation code that you received from Alexa.
    • 10.
      Select the elevator to call and the source floor from where you typically travel.

    Call elevator using Alexa

    • i
      Note: To prevent misuse, the number of repeated elevator calls is limited. If you exceed the limit, your elevator call will not be served and Alexa will not confirm the call.
    • 1.
      Say the setup phrase, for example, Alexa, call me an elevator.
      This is the KONE Elevator Call Skill phrase. It is visible in the Amazon Alexa app.
      Alexa confirms the call.

    Modify Alexa settings

    You can modify the following settings:
    • Target Elevator
      If your building has multiple elevators, this setting defines which elevator Alexa calls.
    • Target Floor
    • This is the target floor where the elevator comes to pick you up.
    • 1.
      Open KONE Flow.
    • 2.
      Tap MENU -> MY BUILDING -> Alexa setting.
    • 3.
      Tap the pencil-shaped button next to the Alexa that you want to modify.

    Unlink Alexa

    • 1.
      Open KONE Flow.
    • 2.
      Tap MENU -> MY BUILDING -> Alexa setting.
    • 3.
      Tap the trashcan icon next to the Alexa that you want to unlink.
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