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    KONE Flow Mobile App for Residential Flow

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    KONE Flow Mobile App for Residential Flow

    Manage user access

    Main users and sub-users with administrator rights can add and remove KONE Residential Flow users accessing their facilities.

    Add users

    • 1.
      Open KONE Flow.
    • 2.
      Tap Users.
    • 3.
      Tap Add a user... in the facility you want to add the new user to.
    • 4.
      Fill in the name of the user and define access rights for the doors of the site.
      • i
        Note: Users with administrator rights always get access to all doors.
    • 5.
      Define which features the user has available using the relevant toggles:
      KONE Flow - access to the site using KONE Flow application.
      Key tag - activate a key tag for the user.
      Key code - create a temporary key code for the user to access intercoms and access units with keypads.
      The maximum duration for a key code is 14 days.
    • 6.
      Define the user's KONE Flow rights with the relevant tickboxes:
      Email address
      User's name on the intercom nameplate (if intercom available)
      Administrator rights to the facility.
    • 7.
      Tap the check mark icon to send an invitation email to the new user.
      Invitation expired displays under the user if the invitation email has expired.
    • 8.
      If the invitation email has expired, resend the invitation email:
      • a)
        Tap the user.
      • b)
        Tap Resend email to resend the email.

    Remove users

    • 1.
      Open KONE Flow.
    • 2.
      Tap Users.
    • 3.
      Tap the user you want to remove.
    • 4.
      Tap Remove User.

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