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    KONE Flow Mobile App for Residential Flow


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    KONE Flow Mobile App for Residential Flow

    Onboard as main user

    This topic is intended for users living in or using the apartment or facility they own, and who are the KONE Residential Flow main user for other users living in the same apartment.

    Onboarding completes setting up KONE Residential Flow.
    • 1.
      Open the invitation email.
      An invitation email was sent to you by your KONE Residential Flow administrator. When checking for the email, search for "KONE Flow" and check your spam folder. If you cannot find the invitation email, contact your administrator.
    • 2.
      Open the activation link in the invitation email and set a password for your account on the web page.
    • 3.
      Read the privacy document, terms, and conditions, and tick the checkbox to accept.
    • 4.
      Open KONE Flow.
    • 5.
      Log in using your email address and password.
    • 6.
      Complete the setup wizard:
      • A.
        Register the smartphone to use as the key to open doors.
      • B.
        Register your key tag by typing the key tag name and serial number.
      • C.
        Connect your smartphone to the intercom.
      • D.
        Tap LET'S GO.
        You are ready to use KONE Residential Flow.
      • i
        Note: The wizard steps depend on the features available for you.
      • i
        Note: As the main user, you are responsible for managing people and their access in your facilities.
      • i
        Note: The administrator has the rights to manage your permissions. If the administrator deletes your profile, all users created by you are also deleted.
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