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    KONE Flow Mobile App for Residential Flow

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    KONE Flow Mobile App for Residential Flow

    Overview of KONE Residential Flow site

    Kone online help center overview
    • 1.
      User roles
      • A
        Building administrator
        Adds main users and managed users with KONE Flow Manager, administrates KONE Residential Flow (typically the facility manager of the building).
      • B
        Main user
        Adds sub-users with KONE Flow, lives in an apartment, uses KONE Residential Flow.
      • C
        Sub-user
        Lives in an apartment, uses KONE Residential Flow with KONE Flow, key tag, or audio only phone, can add sub-users, if given administrator rights by main user.
      • D
        Visitor
        Uses KONE Residential Flow with calls from an intercom or a temporary key code.
      • E
        Managed user
        Uses KONE Residential Flow with KONE Flow or key tags if added to the system by administrator.
    • 2.
      Intercom unit with access reader
    • 3.
      Access reader
      When activated with a smartphone key or key tag, an access reader opens the door.
    • 4.
      Smartphone key
      KONE Flow application works as a smartphone key to open doors.
    • 5.
      Key tag
      An electronic key that is authorized to open doors.
    • 6.
      Video call
      When a visitor presses a contact name on the intercom, the intercom makes a video call to the user. Requires the user to have the KONE Flow application.
    • 7.
      Audio call
      When a visitor presses a contact name on the intercom, the intercom makes an audio call if the user does not have the KONE Flow application.
    • 8.
      Facility
      A facility is an area of a site, for example, an apartment, penthouse, sauna, bike storage, or any place that needs access and permission management.
    • 9.
      Automatic elevator call
      The elevator can pick up users automatically when they open the main door with smartphone key, key tag or key code, or visitors if the main door is opened during an intercom video call for them.
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