KONE Flow Mobile App for Residential Flow
- Front Page
- Tutorial Articles
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FAQ
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+ Residential Flow FAQ
- Residential Flow FAQ
- I have trouble installing KONE Flow app on my smartphone. What should I do?
- I cannot sign up to KONE Flow app
- I cannot sign into KONE Flow app
- I cannot reset my password for KONE Flow app account
- The link on my invitation email does not work. What should I do?
- I have trouble opening door with key tag
- I have trouble opening door with smartphone key
- I have trouble calling elevator
- I have trouble receiving video intercom calls on KONE Flow app
- I have trouble receiving an audio intercom call
- I have trouble opening door during an intercom call
- My access rights have changed. Why?
- How can I change my key settings and corresponding access rights?
- How do I create smartphone keys to other people in the same household?
- I have a visitor coming. How should I give him/her access rights?
- I have a new smartphone. How do I transfer my account to it?
- I encountered an error message or failure. What should I do?
- I’m renting out my apartment, what should I do?
- Do I have to have the KONE Flow app open in order to receive notifications such as incoming intercom calls?
- What does it mean to be a main user?
- What is the difference between main user, sub-user with administrator rights, and sub-user without administrator rights?
- I have trouble opening door with smartphone key and I have trouble receiving video intercom calls on KONE Flow app
- What personal data is collected when I use KONE Flow app?
- Can I disable KONE Flow app notification on Android?
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+ Residential Flow FAQ
- Downloads & Materials
- Video tutorials
Optimize battery settings for Xiaomi smartphones
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1.Go to Settings -> Manage apps' battery usage -> Choose apps.
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2.Pick all apps that you want to receive push notifications.
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3.Select No restrictions.
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4.Go to Settings -> Permissions -> Autostart.
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5.Pick all apps that you want to receive push notifications.
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6.Toggle the switch to turn it on.
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7.Go to Settings -> App notifications.
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8.Pick the apps that you want to receive notifications.
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9.Turn the Priority toggle on.
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10.Open KONE Flow.
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11.Press the recent apps/overview button (the square button on stock Android, or the button with three horizontal lines on the Mi Mix).
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12.Find KONE Flow, and pull down on it to "lock it", so that it never gets cleared.
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13.Turn off memory optimization.
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iNote: This requires Developer Options privileges as follows:
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A.Go to Settings -> About phone.
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B.Tap on MIUI version tab approximately eight times.
A message saying "you are now a developer." displays. -
C.Go to Settings -> Developer.
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D.Turn off "memory optimization".